WindowsAdminGuru BLOG

How to check the Terminal Services Mode - worked solution Try these links - http://support.microsoft.com/kb/320185 http://windowsitpro.com/article/articleid/44617/q-how-can-i-check-the-mode-of-a-server-thats-running-windows-server-2003-terminal-services-or-windows-2000-server-terminal-services.html http://support.citrix.com/article/CTX123097

Check and Try this link, it might help: http://consumerdocs.installshield.com/selfservice/viewContent.do?externalId=Q108497&sliceId=1 Example: Q: I'm having a problem installing The Powerpuff Girls game. The installer starts and then tells me "The InstallShield Engine (iKernel.exe) could not be launched. No such interface supported". A: This error appears on some systems and is caused by a bug in the Installshield software. In most cases, the installation can be completed by deleting the folder C:\Program Files\Common Files\InstallShield\Engine. After deleting this folder, clear it from the recycle bin (empty the recycle bin), and restart the installation. http://www.annoyances.org/exec/forum/winxp/t1064933406 if the app is not compatible, we cannot do anything if its an OS issue, then it should be problem with ikernel.exe and install shield check and try these options.

Go To Command Prompt and type: c:\change user /query  Here the more steps to check: This step-by-step article describes how to use the change user command to switch a Terminal Services server to Install mode. You must put a Terminal Services server in Install mode to install or remove programs on the server. You can put a Terminal Services server in Install mode either by using the Add/Remove Programs tool in Control Panel to add or remove a program, or by using the change user command at a command prompt. This article describes how to use the change user command. To Switch Terminal Services to Install Mode When you want to add or remove programs, put the Terminal Services server in Install mode. To do this: 1. Click Start, and then click Run. 2. In the Open box, type cmd, and then click OK. 3. At the command prompt, type change user /install, and then press ENTER. The following message appears: User session is ready to install applications. 4. Type exit, and then press