Win32:Rootkit-gen [Rtk] Virus Removal Tool Procedure

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Solution 1:

Rootkits are sometimes hard to remove, your first action if your antivirus detected it but did not manage to clean it , should be to run a full system scan after booting into Safe Mode.

Malwarebytes as advised above should be able to fix it as well when scan is run rom safe mode.

finally, if the problem persists you may want to try Combofix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix#use

Download ComboFix from the given web link and run, follow the screenshots which mentioned in the link

Please post Combofix log & Hijack this log for further analysis.

Solution 2:

I used Avast! too, and normally if it cannot take care of the problem then I download and run a scan from Malwarebytes:

http://www.malwarebytes.org/

Make sure that you download the latest updates/definitions for Malwarebytes before running a scan. Also, choose the "Thorough" scan instead of the "Quick" one.

Good Luck!!!

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